1. A smile isn’t always an indication of happiness, and after standing on your feet for ten hours, it’s an indication of madness verging on serial murder. After nine o’clock, customers should only approach a smiling retail employee at their own risk – or with a baseball bat behind their back.
2. You will make a lot of friends working retail, and you may even get some numbers from the customers you don’t want to drown like a bag of kittens. However, no relationship will be as important as your relationship with Dr. Scholl’s.
3. You will be annoyed by 40% of the customers you help and completely indifferent to another 50%. The other 10% are the customers that will save your life, giving you hope for humanity. Always focus on that 10%, if you can help it.
4. People always say that they hate it when retail employees approach…
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